Politique d’expédition

I just placed an order, when will it ship?

Please allow 1-3 business days for your order to be processed and prepared for shipment.

How long does shipping take?

Average time: 2-5 business days.

Circumstances beyond our control (natural disasters, holidays, weather, etc.) may cause shipping delays. While most packages arrive on time, delays can occur due to circumstances or the shipping company.

Therefore, we cannot guarantee a specific delivery time; delivery is the responsibility of the shipping company.

Can I cancel my order?

You can cancel your order free of charge! You must cancel your order within 24 hours of placing it for the cancellation to take effect. If the item has already shipped, simply email us with the subject line "Cancel." I entered the wrong address!

I HAVE ENTERED AN INCORRECT ADDRESS!

If you misspelled your address or it was automatically filled in incorrectly, simply reply to your order confirmation email and provide us with the correct information. Please notify us immediately via email. If the address is incorrect, we can correct it within 24 hours.

My item arrived damaged.

We ship all products with extra packaging. However, our customers report that approximately 1 in 1,000 items arrive damaged due to mishandling by the postal service.

If this happens to you, please contact us.

I have an unanswered question; can you help me?

If we haven't been able to answer your question yet, please don't hesitate to contact us.

We will do our best to respond within 24 hours.